Refund Policy

We're sure you'll love our tea, but if you're not happy for any reason, simply return the item(s) within 30 days of ordering and we'll exchange or refund it.

• Once we have received your returned item(s) we will issue a refund to the payment method used to pay for the order. Please allow 14 days for the refund to show in your account.
• Items must be returned in their original packaging. Return shipping costs will be customer's responsibility. To return an item, please contact us using the contact form or e-mail: info@krocus.co