Terms of service

 

Terms & Conditions

TERMS OF SERVICE

OVERVIEW

This website is operated by Dorus Online LTD. Throughout the site, the terms “we”, “us”, and “our” refer to Dorus Online LTD. Dorus Online LTD offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most up-to-date version at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for updates. Your continued use of the website after any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose. In using this site, you must not violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any harmful code, including viruses, worms, or any destructive code. A breach of these Terms will result in immediate termination of your access to our Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You acknowledge that your content (excluding credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks;
(b) changes to conform to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transmission over networks.

You agree not to copy, reproduce, sell, or exploit any part of the Service without express written permission from us.


SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The material provided is for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update information. It is your responsibility to monitor changes.


SECTION 4 - MODIFICATIONS TO SERVICE & PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) without notice.

We shall not be liable to you or any third party for any price change, suspension, or discontinuance of the Service.


SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website. These products may have limited quantities and are subject to return or exchange as per our Returns & Refunds Policy.

We have made every effort to display product colours and images as accurately as possible, but we cannot guarantee exact colour representation on your screen.

We reserve the right to:

  • Limit the sales of our products or Services to specific customers, regions, or jurisdictions.
  • Discontinue any product at any time.
  • Change product descriptions or pricing without prior notice.

We do not warrant that the quality of any products, services, or information will meet your expectations.


SECTION 6 - ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You must promptly update your account details, including your email address and payment details, to complete transactions and receive updates.

For more details, please review our Returns & Refunds Policy.


SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools, which we neither monitor nor control.

By using these tools, you acknowledge and agree that we provide them “as is” without warranties or conditions. We are not liable for issues arising from third-party tools.


SECTION 8 - THIRD-PARTY LINKS

Certain third-party links on our site may direct you to external websites. We are not responsible for the content, accuracy, or security of third-party sites.

Any transactions made with third-party providers should be reviewed carefully, as we are not liable for related issues.


SECTION 9 - USER COMMENTS & FEEDBACK

By submitting feedback, suggestions, or creative ideas, you agree that we may use them at any time without obligation or compensation.

We reserve the right to edit or remove any content that we determine to be unlawful, offensive, or inappropriate.


SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 - ERRORS, INACCURACIES & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions on our site and cancel orders if necessary.

We are not obligated to update or clarify information except as required by law.


SECTION 12 - PROHIBITED USES

You are prohibited from using our site for unlawful activities, violating intellectual property rights, or submitting false information. Any breach of this section may result in termination of your access.


SECTION 13 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will be uninterrupted or error-free.

To the fullest extent permitted by law, Krocus & Co. shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Service.


SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold Dorus Online LTD and its affiliates harmless from any claim due to your breach of these Terms.


SECTION 15 - TERMINATION

We may terminate or suspend access to our Service if you violate these Terms.


SECTION 16 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.


SECTION 17 - CHANGES TO TERMS OF SERVICE

We reserve the right to modify these Terms of Service at any time. The most current version will always be available on this page.


SECTION 18 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

📧 Email: info@krocus.co
📍 Mail: Dorus Online LTD, Capital Office, 124 City Road, London, EC1V 2NX, United Kingdom