Privacy policy

 

Privacy Policy & Data Protection

Krocus & Co. Privacy Policy

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.krocus.co (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device that may include an anonymous unique identifier. For more information and how to disable cookies, visit www.allaboutcookies.org.
  • Log files – Track actions on the Site, collecting data such as IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
  • Web beacons, tags & pixels – Electronic files used to record how you browse the Site.

Additionally, when you place an order through the Site, we collect certain personal details such as your name, billing address, shipping address, payment information (including credit card details), email address, and phone number. This is referred to as “Order Information.”

When we mention “Personal Information” in this policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information collected to:

  • Process and fulfil your orders (including payment processing, shipping, and order confirmations).
  • Communicate with you about your order.
  • Screen orders for potential fraud or risk.
  • Send you marketing communications in line with your preferences.

We use the Device Information collected to:

  • Help screen for fraud and security risks.
  • Improve and optimise our Site (e.g., analytics on browsing behaviour and marketing campaign effectiveness).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above.

We may also share your information to comply with legal obligations, respond to legal requests, or protect our rights.

BEHAVIOURAL ADVERTISING

We may use your Personal Information for targeted advertising. Learn more about how it works at the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising here:

To opt out of some services, visit the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

DO NOT TRACK

We do not alter our data collection or usage practices when we receive a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or delete your Personal Information. To exercise these rights, please contact us at info@krocus.co.

Additionally, please note that we process your information to fulfil orders or for legitimate business interests, and your information may be transferred outside of Europe, including to the United States and Canada.

DATA RETENTION

When you place an order through the Site, we retain your Order Information unless you ask us to delete it.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal or regulatory updates.

CONTACT US

For more details about our privacy practices, questions, or complaints, please contact us:

📧 Email: info@krocus.co
📍 Mail: Dorus Online LTD, Capital Office, 124 City Road, London, EC1V 2NX, United Kingdom

Krocus & Co. is a trading name of Dorus Online Ltd, registered in England and Wales under company number 12838725. Registered office: Capital Office, 124 City Road, London, EC1V 2NX, United Kingdom.